Project Management Knowledge Areas PMBOK 6

8.2 Manage Quality

Inputs

1. Project management plan

Quality management plan

2. Project documents

Lessons learned register

Quality control measurements

Quality metrics

Risk report

3. Organizational process assets

Tools & Techniques

1. Data gathering

2. Data analysis

Alternatives analysis

Document analysis

Process Analysis

Root cause analysis

3. Decision making

Multicriteria decision analysis

4. Data representation

Affinity diagrams

Cause-and-effect diagrams

Flowcharts

Histograms

Matrix diagrams

Scatter diagrams

5. Audits

6. Design for X

7. Problem solving

8. Quality improvement methods

Outputs

1. Quality report

2. Test and evaluation documents

3. Change requests

4. Project management plan updates

Quality management plan

Scope baseline

Schedule baseline

Cost baseline

5. Project documents updates

Issue log

Lessons learned register

Risk register