Project Management Knowledge Areas PMBOK 6
Sitio: | Campus Digyti |
Curso: | Campus Digyti |
Libro: | Project Management Knowledge Areas PMBOK 6 |
Impreso por: | |
Fecha: | jueves, 3 de abril de 2025, 13:50 |
Descripción
Project Management Knowledge Areas
Tabla de Contenidos
- Project Management Knowledge Areas
- 4 Project Integration Management Overview
- 5 Project Scope Management Overview
- 6 Project Schedule Management Overview
- 7 Project Cost Management Overview
- 8 Project Quality Management Overview
- 9 Project Resource Management Overview
- 10 Project Communications Management Overview
- 11 Project Risk Management Overview
- 12 Project Procurement Management Overview
- 13 Project Stakeholder Management Overview
Project Management Process Group and Knowledge Areas Mapping
©2017 Project Management Insitute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) - Sixth Edition
4 Project Integration Management Overview
Project Integration Management includes the processes and activities to identify, define, combine, unify, and coordinate the various processes and project management activities within the Project Management Process Groups. In the project management context, integration includes characteristics of unification, consolidation, communication, and interrelationship. These actions should be applied from the start of the project through completion. Project Integration Management includes making choices about:
- Resource allocation,
- Balancing competing demands,
- Examining any alternative approaches,
- Tailoring the processes to meet the project objectives, and
- Managing the interdependencies among the Project Management Knowledge
The Project Integration Management processes are:
4.2 Develop Project Management Plan
4.3 Direct and Manage Project Work
4.5 Monitor and Control Project Work
4. Project Integration Management |
4.1 Develop Project Charter |
Inputs |
1. Business documents |
Business case |
Benefits management plan |
2. Agreements |
3. Enterprise environmental factors |
4. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data gathering |
Brainstorming |
Focus groups |
Interviews |
3. Interpersonal and team skills |
4. Meetings |
Outputs |
1. Project charter |
2. Assumption log |
4.2 Plan de Administración del Proyecto |
El proceso de definir, preparar y coordinar todos los planes subsidiarios y su integración en un plan integral de gestión de proyectos. Las líneas base integradas del proyecto y los planes subsidiarios pueden ser incluidos en el plan de administración del proyecto. Documento o colección de documentos aprobados, usados para gestionar la ejecución, el monitoreo, control y cierre del proyecto.
|
Inputs |
1. Project Charter |
2. Outputs from other processes |
3. Enterprise environmental factors |
4. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data gathering |
Brainstorming |
Checklists |
Focus groups |
Interviews |
3. Interpersonal and team skills |
Conflict management |
Facilitation |
Meeting management |
4. Meetings |
Outputs |
1. Project management plan |
4.3 Direct and Manage Project Work |
Inputs |
1. Project management plan |
Any component |
2. Projects documents |
Change log |
Lessons learned register |
Milestone list |
Project communications |
Project schedule |
Requirements traceability matrix |
Risk register |
Risk report |
3. Approved change requests |
4. Enterprise environmental factors |
5. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Project management information system |
3. Meetings |
Outputs |
1. Deliverables |
2. Work performance data |
3. Issue log |
4. Change requests |
5. Project management plan updates |
Any component |
6. Project documents updates |
Activity list |
Assumption log |
Lessons learned register |
Requirements documentation |
Risk register |
Stakeholder register |
7. Organizational process assets updates |
4.4 Manage Project Knowledge |
Inputs |
1. Project management plan |
All components |
2. Project documents |
Lessons learned register |
Project team assignments |
Resource breakdown structure |
Source selection criteria |
Stakeholder register |
3. Deliverables |
4. Enterprise environmental factors |
5. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Knowledge management |
3. Information management |
4. Interpersonal and team skills |
Active listening |
Facilitation |
Leadership |
Networking |
Political awareness |
Outputs |
1. Lessons learned register |
2. Project management plan updates |
Any component |
3. Organizational process assets updates |
4.5 Monitor and Control Project Work |
Inputs |
1. Project management plan |
Any component |
2. Project documents |
Assumption log |
Basis of estimates |
Cost forecast |
Issue log |
Lessons learned register |
Milestone list |
Quality reports |
Risk register |
Risk report |
Schedule forecast |
3. Work performance information |
4. Agreements |
5. Enterprise environmental factors |
6. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data analysis |
Alternatives analysis |
Cost-benefit analysys |
Earned value analysis |
Root cause analysis |
Trend analysis |
Variance analysis |
3. Decision making |
4. Meetings |
Outputs |
1. Work performance reports |
2. Change requests |
3. Project management plan updates |
Any component |
4. Project documents updates |
Cost forecast |
Issue log |
Lessons learned register |
Risk register |
Schedule forecast |
4.6 Perform integrated Change Control |
Inputs |
1. Project management plan |
Change management plan |
Configuration management plan |
Scope baseline |
Schedule baseline |
Cost baseline |
2. Project documents |
Basis of estimates |
Requirements traceability matrix |
Risk report |
3. Work performance reports |
4. Change requests |
5. Enterprise environmental factors |
6. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Change control tools |
3. Data analysis |
Alternatives analysis |
cost-benefit analysys |
4. Decision making |
Voting |
Autocratic decision making |
Multicriteria decision analysis |
5. Meetings |
Outputs |
1. Approved change requests |
2. Project management plan updates |
Any component |
3. Project documents updates |
Change log |
4.7 Close Project or Phase |
Inputs |
1. Project charter |
2. Project management plan |
All components |
3. Project documents |
Assumption log |
Basis of estimates |
Change log |
Issue log |
Lessons learned register |
Milestone list |
Project communications |
Quality control measurements |
Quality reports |
Requirements documentation |
Risk register |
Risk report |
4. Accepted deliverables |
5. Business documents |
Business case |
Benefits management plan |
6. Agreements |
7. Procurement documentation |
8. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data analysis |
Document analysis |
Regression analysis |
Trend analysis |
Variance analysis |
3. Meetings |
Outputs |
1. Project document updates |
Lessons learned register |
2. Final product service or result transition |
3. Final report |
4. Organizational process assets updates |
5 Project Scope Management Overview
Project Scope Management includes the processes required to ensure that the project includes all the work required, and only the work required, to complete the project successfully. Managing the project scope is primarily concerned with defining and controlling what is and is not included in the project.
The Project Scope Management processes are:
5. Project Scope Management |
5.1 Plan Scope Management |
Inputs |
1. Project charter |
2. Project management plan |
Quality management plan |
Project lifecicle description |
Development approach |
3. Enterprise environmental factors |
4. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data analysis |
Alternatives analysis |
3. Meetings |
Outputs |
1. Scope management plan |
2. Requirements management plan |
5.2 Collect Requirements |
Inputs |
1 Project charter |
2 Project management plan |
Scope management plan |
Requirements management plan |
Stakeholder engagement plan |
3 Project documents |
Assumption log |
Lessons learned register |
Stakeholder register |
4 Business documents |
Business case |
5. Agreements |
6 Enterprise environmental factors |
7 Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data gathering |
Brainstorming |
Interviews |
Focus groups |
Questionnaires and surveys |
Benchmarking |
3. Data analysis |
Document analysis |
4. Decision making |
Voting |
Multicriteria decision analysis |
5. Data representation |
Affinity diagrams |
Mind mapping |
6. Interpersonal and team skills |
7. Context diagram |
Nominal group technique |
Observation/conversation |
Facilitation |
8. Prototypes |
Outputs |
1. Requirements documentation |
2. Requirements traceability matrix |
5.3 Define Scope |
Inputs |
1. Project charter |
2. Project management plan |
Scope management plan |
3. Project documents |
Assumption log |
Requirements documentation |
Risk register |
4. Enterprise environmental factors |
5. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data analysis |
Alternatives analysis |
3, Decision making |
Multicriteria decision analysis |
4. Interpersonal and team skills |
Facilitation |
5. Product analysis |
Assumption log |
Requirements documentation |
Requirements traceability matrix |
Stakeholder register |
Outputs |
1. Project scope statement |
2. Project documents updates |
5.4 Create WBS |
Inputs |
1. Project management plan |
Scope management plan |
2. Project documents |
Project scope statement |
Requirements documentation |
3. Enterprise environmental factors |
4. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Decomposition |
Outputs |
1. Scope baseline |
2. Project documents updates |
Assumption log |
Requirements documentation |
5.5 Validate Scope |
Inputs |
1. Project management plan |
Scope management plan |
Requirements management plan |
Scope baseline |
2. Project documents |
Lessons learned register |
Quality reports |
Requirements documentation |
Requirements traceability matrix |
3. Verified deliverables |
4. Work performance data |
Tools & Techniques |
1. Inspection |
2. Decision making |
Voting |
Outputs |
1. Accepted deliverables |
2. Work performance information |
3. Change requests |
4. Project documents updates |
Lessons learned register |
Requirements documentation |
Requirements traceability matrix |
5.6 Control Scope |
Inputs |
1. Project management plan |
Scope management plan |
Requirements management plan |
Change management plan |
Configuration management plan |
Scope baseline |
Performance measurement baseline |
2. Project documents |
Lessons learned register |
Requirements documentation |
Requirements traceability matrix |
3. Work performance data |
4. Organizational process assets |
Tools & Techniques |
1. Data analysis |
Variance analysis |
Trend analysis |
Outputs |
1. Work performance information |
2. Change requests |
3. Project management plan updates |
Scope management plan |
Scope baseline |
Schedule baseline |
Cost baseline |
Performance measurement baseline |
4. Project documents updates |
Lessons learned register |
Requirements documentation |
Requirements traceability matrix |
6 Project Schedule Management Overview
Project Schedule Management includes the processes required to manage the timely completion of the project.
The Project Schedule Management processes are:
6.4
Estimate Activity Durations
6. Project Schedule Management |
6.1 Plan Schedule Management |
Inputs |
1. Project charter |
2. Project management plan |
Scope management plan |
Development approach |
3. Enterprise environmental factors |
4. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data analysis |
3. Meetings |
Outputs |
1. Schedule management plan |
6.2 Define Activities |
Inputs |
1. Project management plan |
Schedule management plan |
Scope baseline |
2. Enterprise environmental factors |
3. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Decomposition |
3. Rolling wave planning |
4. Meetings |
Outputs |
1. Activity list |
2. Activity attributes |
3. Milestone list |
4. Change requests |
5. Project management plan updates |
Schedule baseline |
Cost baseline |
6.3 Sequence Activities |
Inputs |
1. Project management plan |
Schedule management plan |
Scope baseline |
2. Project documents |
Activity attributes |
Activity list |
Assumption log |
Milestone list |
3. Enterprise environmental factors |
4. Organizational process assets |
Tools & Techniques |
1. Precedence diagramming method |
2. Dependency determination and integration |
3. Leads and lags |
4. Project management information system |
Outputs |
1. Project schedule network diagram |
2. Project documents updates |
Activity attributes |
Activity list |
Assumption log |
Milestone list |
6.4 Estimate Activity Durations |
Inputs |
1. Project management plan |
Schedule management plan |
Scope baseline |
2. Project documents |
Activity attributes |
Activity list |
Assumption log |
Lessons learned register |
Milestone list |
Project team assignments |
Resource breakdown structure |
Resource calendars |
Resource requirements |
Risk register |
3. Enterprise environmental factors |
4. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Analogous estimating |
3. Parametric estimating |
4. Three-point estimating |
5. Bottom-up estimating |
6. Data analysis |
Alternatives analysis |
Reserve analysis |
7. Decision making |
8. Meeting |
Outputs |
1. Duration estimates |
2. Basis of estimates |
3. project documents updates |
Activity attributes |
Assumption log |
Lessons learned register |
6.5 Develop Schedule |
Inputs |
1. Project management plan |
Schedule management plan |
Scope baseline |
2. Project documents |
Activity attributes |
Activity list |
Assumption log |
Basis of estimates |
Duration estimates |
Lessons learned register |
Milestone list |
Project schedule network diagram |
Project team assignments |
Resource calendars |
Resource requirements |
Risk register |
3. Agreements |
4. Enterprise environmental factors |
5. Organizational process assets |
Tools & Techniques |
1. Schedule network analysis |
2. Critical path method |
3. Resource optimization |
4. Data analysis |
What-if scenario analysis |
Simulation |
5. Leads and lags |
6. Schedule compression |
7. Project management information system |
8. Agile release planning |
Outputs |
1. Schedule baseline |
2. Project schedule |
3. Schedule data |
4. project calendars |
5. Change requests |
6. Project management plan updates |
Schedule management plan |
Cost baseline |
7. Project documents updates |
Activity attributes |
Assumption log |
Duration estimates |
Lessons learned register |
Resource requirements |
Risk register |
6.6 Control Schedule |
Inputs |
1. Project management plan |
Schedule management plan |
Schedule baseline |
Scope baseline |
Performance measurement baseline |
2. Project documents |
Lessons learned register |
Project calendars |
Project Schedule |
Resource calendars |
Schedule data |
3. Work performance data |
4. Organizational process assets |
Tools & Techniques |
1. Data analysis |
Earned value analysis |
Iteration burndown chart |
Performance reviews |
Trend analysis |
Variance analysis |
What-if scenario analysis |
2. Critical path method |
3. Project management information system |
4. Resource optimization |
5. Leads and lags |
6. Schedule compression |
Outputs |
1. Work performance information |
2. Schedule forecasts |
3. Change requests |
4. Project management plan updates |
Schedule management plan |
Schedule baseline |
Cost baseline |
Performance measurement baseline |
5. Project documents updates |
Assumption log |
Basis of estimates |
Lessons learned register |
Project Schedule |
Resource calendars |
Risk register |
Schedule data |
7 Project Cost Management Overview
Project Cost Management includes the processes involved in planning, estimating, budgeting, financing, funding, managing, and controlling costs so that the project can be completed within the approved budget.
The Project Cost Management processes are:
7. Project Cost Management |
7.1 Plan Cost Management |
Inputs |
1. Project charter |
2. Project management plan |
Schedule management plan |
Risk management plan |
3. Enterprise environmental factors |
4. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data analysis |
3. Meetings |
Outputs |
1. Cost management plan |
7.2 Estimate Costs |
Inputs |
1. Project management plan |
Cost management plan |
Quality management plan |
Scope baseline |
2. Project documents |
Lessons learned register |
Project Schedule |
Resource requirements |
Risk register |
3. Enterprise environmental factors |
4. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Analogous estimating |
3. Parametric estimating |
4. Bottom-up estimating |
5. Three-point estimating |
6. Data analysis |
Alternatives analysis |
Reserve analysis |
Cost of quality |
7. Project management information system |
8. Decision making |
Voting |
Outputs |
1. Cost estimates |
2. Basis of estimates |
3. Project documents updates |
Assumption log |
Lessons learned register |
Risk register |
7.3 Determine Budget |
Inputs |
1. Project management plan |
Cost management plan |
Resource management plan |
Scope baseline |
2. Project documents |
Basis of estimates |
Cost estimates |
Project Schedule |
Risk register |
3. Business documents |
Business case |
Benefits management plan |
4. Agreements |
5. Enterprise environmental factors |
6. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Cost aggregation |
3. Data analysis |
4. Historical information review |
Reserve analysis |
5. Funding limit reconciliation |
6. Financing |
Outputs |
1. Cost baseline |
2. Project funding requirements |
3. Project documents updates |
Cost estimates |
Project Schedule |
Risk register |
7.4 Control Costs |
Inputs |
1. Project management plan |
Cost management plan |
Cost baseline |
Performance measurement baseline |
2. Project documents |
Lessons learned register |
3. Project funding requirements |
4. Work performance data |
5. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data analysis |
Earned value analysis |
Variance analysis |
Trend analysis |
Reserve analysis |
3. To-complete performance index |
4. Project management information system |
Outputs |
1. Work performance information |
2. Cost forecasts |
3. Change requests |
4. Project management plan updates |
Cost management plan |
Cost baseline |
Performance measurement baseline |
5. Project documents updates |
Assumption log |
Basis of estimates |
Cost estimates |
Lessons learned register |
Risk register |
8 Project Quality Management Overview
Project Quality Management includes the processes for incorporating the organization’s quality policy regarding planning, managing, and controlling project and product quality requirements in order to meet stakeholder's objectives. Project Quality Management also supports continuous process improvement activities as undertaken on behalf of the performing organization.
The Project Quality Management processes are:
8. Project Quality Management |
8.1 Plan Quality Management |
Inputs |
1. Project Charter |
2. Project management plan |
Requirements management plan |
Risk management plan |
Stakeholder engagement plan |
Scope baseline |
3. Project documents |
Assumption log |
Requirements documentation |
Requirements traceability matrix |
Risk register |
Stakeholder register |
4. Enterprise environmental factors |
5. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data gathering |
Benchmarking |
Brainstorming |
Interviews |
3. Data analysis |
cost-benefit analysys |
Cost of quality |
4. Decision making |
Multicriteria decision analysis |
5. Data representation |
Flowcharts |
Logical data model |
Matrix diagrams |
Mind mapping |
6. Test and inspection planning |
7. Meeting |
Outputs |
1. Quality management plan |
2. Quality metrics |
3. Project management plan updates |
Risk management plan |
Scope baseline |
4. Project documents updates |
Lessons learned register |
Requirements traceability matrix |
Risk register |
Stakeholder register |
8.2 Manage Quality |
Inputs |
1. Project management plan |
Quality management plan |
2. Project documents |
Lessons learned register |
Quality control measurements |
Quality metrics |
Risk report |
3. Organizational process assets |
Tools & Techniques |
1. Data gathering |
2. Data analysis |
Alternatives analysis |
Document analysis |
Process Analysis |
Root cause analysis |
3. Decision making |
Multicriteria decision analysis |
4. Data representation |
Affinity diagrams |
Cause-and-effect diagrams |
Flowcharts |
Histograms |
Matrix diagrams |
Scatter diagrams |
5. Audits |
6. Design for X |
7. Problem solving |
8. Quality improvement methods |
Outputs |
1. Quality report |
2. Test and evaluation documents |
3. Change requests |
4. Project management plan updates |
Quality management plan |
Scope baseline |
Schedule baseline |
Cost baseline |
5. Project documents updates |
Issue log |
Lessons learned register |
Risk register |
8.3 Control Quality |
Inputs |
1. Project management plan |
Quality management plan |
2. Project documents |
Lessons learned register |
Quality metrics |
Test and evaluation documents |
3. Approved change requests |
4. Deliverables |
5. Work performance data |
6. Enterprise environmental factors |
7. Organizational process assets |
Tools & Techniques |
1. Data gathering |
Checklists |
Check sheets |
Statistical sampling |
Questionnaires and surveys |
2. Data analysis |
Performance reviews |
Root cause analysis |
3. Inspection |
4. Testing/product evaluations |
5. Data representation |
Cause-and-effect diagrams |
Control charts |
Histogram |
Scatter diagrams |
6. Meetings |
Outputs |
1. Quality control measurements |
2. Verified deliverables |
3. Work performance information |
4. Change requests |
5. Project management plan updates |
Quality management plan |
6. Project documents updates |
Issue log |
Lessons learned register |
Risk register |
Test and evaluation documents |
9 Project Resource Management Overview
Project Resource Management includes the processes to identify, acquire, and manage the resources needed for the successful completion of the project. These processes help ensure that the right resources will be available to the project manager and project team at the right time and place.
The Project Resource Management processes are:
9.2 Estimate Activity Resources
9. Gestión de los Recursos del Proyecto |
9.1 Planificar la Gestión de los Recursos |
Planificar la Gestión de Recursos es el proceso de definir cómo estimar, adquirir, gestionar y utilizar los recursos físicos y del equipo. El beneficio clave de este proceso es que establece el enfoque y el nivel del trabajo de gestión necesarios para gestionar los recursos del proyecto en base al tipo y complejidad del proyecto. La planificación de recursos se utiliza para determinar e identificar un enfoque a fin de asegurar que haya suficientes recursos disponibles para la exitosa finalización del proyecto. Los recursos del proyecto pueden incluir miembros del equipo, suministros, materiales, equipos, servicios e instalaciones. Una planificación eficaz de los recursos debería tener en cuenta y planificar la disponibilidad o la competencia por los recursos escasos. Esos recursos se pueden obtener de los activos internos de la organización o desde fuera de la organización, por medio de un proceso de adquisición. Otros proyectos pueden estar compitiendo por los mismos recursos necesarios para el proyecto en cuestión, en el mismo tiempo y lugar. Esto puede afectar significativamente los costos, los cronogramas, los riesgos, la calidad y otras áreas del proyecto. |
Inputs |
1. Project charter |
2. Project management plan |
Quality management plan |
Scope baseline |
3. Project documents |
Project Schedule |
Requirements documentation |
Risk register |
Stakeholder register |
4. Enterprise environmental factors |
5. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data representation |
Hierarchical charts |
Responsibility assignment matrix |
Text-oriented formats |
3. Organizational theory |
4. Meetings |
Outputs |
1. Resource management plan |
2. Team charter |
3. Project documents updates |
Assumption log |
Risk register |
9.2 Estimate Activity Resources |
Inputs |
1. Project management plan |
Resource management plan |
Scope baseline |
2. Project documents |
Activity attributes |
Activity list |
Assumption log |
Cost estimates |
Resource calendars |
Risk register |
3. Enterprise environmental factors |
4. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Bottom-up estimating |
3. Analogous estimating |
4. Parametric estimating |
5. Data analysis |
Alternatives analysis |
6. Project management information system |
7. Meeting |
Outputs |
1. Resource requirements |
2. Basis of estimates |
3. Resource breakdown structure |
4. Project documents updates |
Activity attributes |
Assumption log |
Lessons learned register |
9.3 Acquire Resources |
Inputs |
1. Project management plan |
Resource management plan |
Procurement management plan |
Cost baseline |
2. Project documents |
Project Schedule |
Resource calendars |
Resource requirements |
Stakeholder register |
3. Enterprise environmental factors |
4. Organizational process assets |
Tools & Techniques |
1. Decision making |
Multicriteria decision analysis |
2. Interpersonal and team skills |
Negotiation |
3. Pre-assignment |
4. Virtual teams |
Outputs |
1. Physical resource assignments |
2. Project team assignments |
3. Resource calendars |
4. Change requests |
5. Project management plan updates |
Resource management plan |
Cost baseline |
6. Project documents updates |
Lessons learned register |
Project Schedule |
Resource breakdown structure |
Resource requirements |
Risk register |
Stakeholder register |
7. Enterprise environmental factors updates |
8. Organizational process assets updates |
9.4 Develop Team |
Inputs |
1. Project management plan |
Resource management plan |
2. Project documents |
Lessons learned register |
Project Schedule |
Project team assignments |
Resource calendars |
Team charter |
3. Enterprise environmental factors |
4. Organizational process assets |
Tools & Techniques |
1. Colocation |
2. Virtual teams |
3. Communication technology |
4. Interpersonal and team skills |
Conflict management |
Influencing |
Motivation |
Negotiation |
Team building |
5. Recognition and rewards |
6. Training |
7. Individual and team assessments |
8. Meeting |
Outputs |
1. Team performance assessments |
2. Change requests |
3. Project management plan updates |
Resource management plan |
4. Project documents updates |
Lessons learned register |
Project Schedule |
Project team assignments |
Resource calendars |
Team charter |
5. Enterprise environmental factors updates |
6. Organizational process assets updates |
9.5 Manage Team |
Inputs |
1. Project management plan |
Resource management plan |
2. Project documents |
Issue log |
Lessons learned register |
Project team assignments |
Team charter |
3. Work performance reports |
4. Team performance assessments |
5. Enterprise environmental factors |
6. Organizational process assets |
Tools & Techniques |
1. Interpersonal and team skills |
Conflict management |
Decision making |
Emotional intelligence |
Influencing |
Leadership |
2. Project management information system |
Outputs |
1. Change requests |
2. Project management plan updates |
Resource management plan |
Schedule baseline |
Cost baseline |
3. Project documents updates |
Issue log |
Lessons learned register |
Project team assignments |
4. Enterprise environmental factors updates |
9.6 Control Resources |
Inputs |
1. Project management plan |
Resource management plan |
2. Project documents |
Issue log |
Lessons learned register |
Physical resource assignments |
Project Schedule |
Resource breakdown structure |
Resource requirements |
Risk register |
3. Work performance data |
4. Agreements |
5. Organizational process assets |
Tools & Techniques |
1. Data analysis |
Alternatives analysis |
Cost-benefit analysys |
Performance reviews |
Trend analysis |
2. Problem solving |
3. Interpersonal and team skills |
Negotiation |
Influencing |
4. Project management information system |
Outputs |
1. Work performance information |
2. Change requests |
3. Project management plan updates |
Resource management plan |
Schedule baseline |
Cost baseline |
4. Project documents updates |
Assumption log |
Issue log |
Lessons learned register |
Physical resource assignments |
Resource breakdown structure |
Risk register |
10 Project Communications Management Overview
Project Communications Management includes the processes necessary to ensure that the information needs of the project and its stakeholders are met through development of artifacts and implementation of activities designed to achieve effective information exchange. Project Communications Management consists of two parts. The first part is developing a strategy to ensure communication is effective for stakeholders. The second part is carrying out the activities necessary to implement the communication strategy.
The Project Communications Management processes are:
10.1 Plan
Communications Management
10. Project Communications Management |
10.1 Plan Communications Management |
Inputs |
1. Project charter |
2. Project management plan |
Resource management plan |
Stakeholder engagement plan |
3. Project documents |
Requirements documentation |
Stakeholder register |
4. Enterprise environmental factors |
5. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Communication requirements analysis |
3. Communication technology |
4. Communication models |
5. Communication methods |
6. Interpersonal and team skills |
Communication style assessment |
Political awareness |
Cultural awareness |
7. Data representation |
Stakeholder engagement assessment matrix |
8. Meeting |
Outputs |
1. Communications management plan |
2. Project management plan updates |
Stakeholder engagement plan |
3. Project documents updates |
Project Schedule |
Stakeholder register |
10.2 Manage Communications |
Inputs |
1. Project management plan |
Resource management plan |
Communications management plan |
Stakeholder engagement plan |
2. Project documents |
Change log |
Issue log |
Lessons learned register |
Quality reports |
Risk report |
Stakeholder register |
3. Work performance reports |
4. Enterprise environmental factors |
5. Organizational process assets |
Tools & Techniques |
1. Communication technology |
2. Communication methods |
3. Communication skills |
Communication competence |
Feedback |
Nonverbal |
Presentations |
4. Project management information system |
5. Project reporting |
6. Interpersonal and team skills |
Active listening |
Conflict management |
Cultural awareness |
Meeting management |
Networking |
Political awareness |
7. Meeting |
Outputs |
1. Project communications |
2. Project management plan updates |
Communications management plan |
Stakeholder engagement plan |
3. Project documents updates |
Issue log |
Lessons learned register |
Project Schedule |
Risk register |
Stakeholder register |
4. Organizational process assets updates |
10.3 Monitor Communications |
Inputs |
1. Project management plan |
Resource management plan |
Communications management plan |
Stakeholder engagement plan |
2. Project documents |
Issue log |
Lessons learned register |
Project communications |
3. Work performance data |
4. Enterprise environmental factors |
5. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Project management information system |
3. Data analysis |
Stakeholder engagement assessment matrix |
4. Interpersonal and team skills |
Observation/conversation |
5. Meetings |
Outputs |
1. Work performance information |
2. Change requests |
3. Project management plan updates |
Communications management plan |
Stakeholder engagement plan |
4. Project documents updates |
Issue log |
Lessons learned register |
Stakeholder register |
11 Project Risk Management Overview
Project Risk Management includes the processes of conducting risk management planning, identification, analysis, response planning, response implementation, and monitoring risk on a project. The objectives of project risk management are to increase the probability and impact of positive risks and to decrease the probability and impact of negative risks, in order to optimize the chances of project success.
The Project Risk Management processes are:
11.3 Perform Qualitative Risk Analysis
11.4 Perform Quantitative Risk Analysis
11. Project Risk Management Overview |
11.1 Plan Risk Management |
Inputs |
1. Project charter |
2. Project management plan |
All components |
3. Project documents |
Stakeholder register |
4. Enterprise environmental factors |
5. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data analysis |
Stakeholder analysis |
3. Meetings |
Outputs |
1. Risk management plan |
11.2 Identify Risks |
Inputs |
1. Project management plan |
Requirements management plan |
Schedule management plan |
Cost management plan |
Quality management plan |
Resource management plan |
Risk management plan |
Scope baseline |
Schedule baseline |
Cost baseline |
2. Project documents |
Assumption log |
Cost estimates |
Duration estimates |
Issue log |
Lessons learned register |
Requirements documentation |
Resource requirements |
Stakeholder register |
3. Agreements |
4. Procurement documentation |
5. Enterprise environmental factors |
6. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data gathering |
Brainstorming |
Checklists |
Interviews |
3. Data analysis |
Root cause analysis |
Assumption and constraint analysis |
SWOT analysis |
Document analysis |
4. Interpersonal and team skills |
Facilitation |
5. Prompt lists |
6. Meeting |
Outputs |
1. Risk register |
2. Risk report |
3. Project documents updates |
Assumption log |
Issue log |
Lessons learned register |
11.3 Perform Qualitative Risk Analysis |
Inputs |
1. Project management plan |
Risk management plan |
2. Project documents |
Assumption log |
Risk register |
Stakeholder register |
3. Enterprise environmental factors |
4. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data gathering |
Interviews |
3. Data analysis |
Risk data quality assessment |
Risk probability and impact assessment |
Assessment of other risk parameters |
4. Interpersonal and team skills |
Facilitation |
5. Risk categorization |
6. Data representation |
Probability and impact matrix |
Hierarchical charts |
7. Meeting |
Outputs |
1. Project documents updates |
Assumption log |
Issue log |
Risk register |
Risk report |
11.4 Perform Quantitative Risk Analysis |
Inputs |
1. Project management plan |
Risk management plan |
Scope baseline |
Schedule baseline |
Cost baseline |
2. Project documents |
Assumption log |
Basis of estimates |
Cost estimates |
Cost forecast |
Duration estimates |
Milestone list |
Resource requirements |
Risk register |
Risk report |
Schedule forecast |
3. Enterprise environmental factors |
4. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data gathering |
Interviews |
3. Interpersonal and team skills |
Facilitation |
4. Representations of uncertainty |
5. Data analysis |
Simulations |
Sensitivity analysis |
Decision tree analysis |
Influence diagrams |
Outputs |
1. Project documents updates |
Risk report |
11.5 Plan Risk Responses |
Inputs |
1. Project management plan |
Resource management plan |
Risk management plan |
Cost baseline |
2. Project documents |
Lessons learned register |
Project Schedule |
Project team assignments |
Resource calendars |
Risk register |
Risk report |
Stakeholder register |
3. Enterprise environmental factors |
4. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data gathering |
Interviews |
3. Interpersonal and team skills |
Facilitation |
4. Strategies for threats |
5. Strategies for opportunities |
6. Contingent response strategies |
7. Strategies for overall project risk |
8. Data analysis |
Alternatives analysis |
Cost-benefit analysys |
9. Decision making |
Multicriteria decision analysis |
Outputs |
1. Change requests |
2. Project management plan updates |
Schedule management plan |
Cost management plan |
Quality management plan |
Resource management plan |
Procurement management plan |
Scope baseline |
Schedule baseline |
Cost baseline |
3. Project documents updates |
Assumption log |
Cost forecast |
Lessons learned register |
Project Schedule |
Project team assignments |
Risk register |
Risk report |
11.6 Implement Risk Responses |
Inputs |
1. Project management plan |
Risk management plan |
2. Project documents |
Lessons learned register |
Risk register |
Risk report |
3. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Interpersonal and team skills |
Influencing |
3. Project management information system |
Outputs |
1. Change requests |
2. Project documents updates |
Issue log |
Lessons learned register |
Project team assignments |
Risk register |
Risk report |
11.7 Monitor Risks |
Inputs |
1. Project management plan |
Risk management plan |
2. Project documents |
Issue log |
Lessons learned register |
Risk register |
Risk report |
3. Work performance data |
4. Work performance reports |
Tools & Techniques |
1. Data analysis |
Technical performance analysis |
Reserve analysis |
2. Audits |
3. Meetings |
Outputs |
1. Work performance information |
2. Change requests |
3. Project management plan updates |
Any component |
4. Project documents updates |
Assumption log |
Issue log |
Lessons learned register |
Risk register |
Risk report |
5. Organizational process assets updates |
12 Project Procurement Management Overview
Project Procurement Management includes the processes necessary to purchase or acquire products, services, or results from outside the project team. Project Procurement Management includes the management and control processes required to develop and administer agreements such as contracts, purchase orders, memoranda of agreements (MOAs), or internal service level agreements (SLAs). The personnel authorized to procure the goods and/or services required for the project may be members of the project team itself, management, or part of the organization’s purchasing department if there is one.
Project Procurement Management processes include the following:
12.1 Plan
Procurement Management
12. Project Procurement Management |
12.1 Plan Procurement Management |
Inputs |
1. Project charter |
2. Business documents |
Business case |
Benefits management plan |
3. Project management plan |
Scope management plan |
Quality management plan |
Resource management plan |
Scope baseline |
4. Project documents |
Milestone list |
Project team assignments |
Requirements documentation |
Requirements traceability matrix |
Resource requirements |
Risk register |
Stakeholder register |
5. Enterprise environmental factors |
6. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data gathering |
Market research |
3. Data analysis |
Make-or-buy analysis |
4. Source selection analysis |
5. Meetings |
Outputs |
1. Procurement management plan |
2. Procurement strategy |
3. Bid documents |
4. Procurement statement of work |
5. Source selection criteria |
6. Make-or-Buy decisions |
7. Independent cost estimates |
8. Change requests |
9. Project documents updates |
Lessons learned register |
Milestone list |
Requirements documentation |
Requirements traceability matrix |
Risk register |
Stakeholder register |
10. Organizational process assets updates |
12.2 Conduct Procurements |
Inputs |
1. Project management plan |
Scope management plan |
Requirements management plan |
Communications management plan |
Risk management plan |
Procurement management plan |
Configuration management plan |
Cost baseline |
2. Project documents |
Lessons learned register |
Project Schedule |
Requirements documentation |
Risk register |
Stakeholder register |
3. Procurement documentation |
4. Seller proposals |
5. Enterprise environmental factors |
6. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Advertising |
3. Bidder conferences |
4. Data analysis |
Proposal evaluation |
5. Interpersonal and team skills |
Negotiation |
Outputs |
1. Selected sellers |
2. Agreements |
3. Change requests |
4. Project management plan updates |
Requirements management plan |
Quality management plan |
Communications management plan |
Risk management plan |
Procurement management plan |
Scope baseline |
Schedule baseline |
Cost baseline |
5. Project documents updates |
Lessons learned register |
Requirements documentation |
Requirements traceability matrix |
Resource calendars |
Risk register |
Stakeholder register |
6. Organizational process assets updates |
12.3 Control Procurement |
Inputs |
1. Project management plan |
Requirements management plan |
Risk management plan |
Procurement management plan |
Change management plan |
Schedule baseline |
2. Project documents |
Assumption log |
Lessons learned register |
Milestone list |
Quality reports |
Requirements documentation |
Requirements traceability matrix |
Risk register |
Stakeholder register |
3. Agreements |
4. Procurement documentation |
5. Approved change requests |
6. Work performance data |
7. Enterprise environmental factors |
8. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Claims administration |
3. Data analysis |
Performance reviews |
Earned value analysis |
Trend analysis |
4. Inspection |
5. Audits |
Outputs |
1. Closed procurements |
2. Work performance information |
3. Procurement documentation updates |
4. Change requests |
5. Project management plan updates |
Risk management plan |
Procurement management plan |
Schedule baseline |
Cost baseline |
6. Project documents updates |
Lessons learned register |
Resource requirements |
Requirements traceability matrix |
Risk register |
Stakeholder register |
7. Organizational process assets updates |
13 Project Stakeholder Management Overview
Project Stakeholder Management includes the processes required to identify the people, groups, or organizations that may affect the work of the project, or who may be impacted by the project, or who perceive they may be impacted. The processes support the work of the project team to analyze stakeholder expectations, assess their impact on the project, and develop strategies to effectively engage stakeholders in support of project decisions and the planning and execution of the work of the project.
The Project Stakeholder Management processes are:
13.2 Plan Stakeholder Engagement
13.3 Manage Stakeholder Engagement
13.4 Monitor Stakeholder Engagement
13. Project Stakeholder Management |
13.1 Identify Stakeholders |
Inputs |
1. Project charter |
2. Business documents |
Business case |
Benefits management plan |
3. Project management plan |
Communications management plan |
Stakeholder engagement plan |
4. Project documents |
Change log |
Issue log |
Requirements documentation |
5. Agreements |
6. Enterprise environmental factors |
7. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data gathering |
Questionnaires and surveys |
Brainstorming |
3. Data analysis |
Stakeholder analysis |
Document analysis |
4. Data representation |
Stakeholder mapping/representation |
5. Meetings |
Outputs |
1. Stakeholders register |
2. Change requests |
3. Project management plan updates |
Requirements management plan |
Communications management plan |
Risk management plan |
Stakeholder engagement plan |
4. Project documents updates |
Assumption log |
Issue log |
Risk register |
13.2 Plan Stakeholder Engagement |
inputs |
1. Project charter |
2. Project management plan |
Resource management plan |
Communications management plan |
Risk management plan |
3. Project documents |
Assumption log |
Change log |
Issue log |
Project Schedule |
Risk register |
Stakeholder register |
4. Agreements |
5. Enterprise environmental factors |
6. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Data gathering |
Benchmarking |
3. Data analysis |
Assumption and constraint analysis |
Root cause analysis |
4. Decision making |
Prioritization/ranking |
5. Data representation |
Mind mapping |
Stakeholder engagement assessment matrix |
6. Meeting |
Outputs |
1. Stakeholders engagement plan |
13.3 Manage Stakeholder Engagement |
Inputs |
1. Project management plan |
Communications management plan |
Risk management plan |
Stakeholder engagement plan |
Change management plan |
2. Project documents |
Change log |
Issue log |
Lessons learned register |
Stakeholder register |
3. Enterprise environmental factors |
4. Organizational process assets |
Tools & Techniques |
1. Expert judgment |
2. Communication skills |
Feedback |
3. Interpersonal and team skills |
Conflict management |
Cultural awareness |
Negotiation |
Observation/conversation |
Political awareness |
4. Ground rules |
5. Meetings |
Outputs |
1. Change requests |
2. Project management plan updates |
Communications management plan |
Stakeholder engagement plan |
3. Project documents updates |
Change log |
Issue log |
Lessons learned register |
Stakeholder register |
13.4 Monitor Stakeholder Engagement |
Inputs |
1. Project management plan |
Resource management plan |
Communications management plan |
Stakeholder engagement plan |
2. Project documents |
Issue log |
Lessons learned register |
Project communications |
Risk register |
Stakeholder register |
3. Work performance data |
4. Enterprise environmental factors |
5. Organizational process assets |
Tools & Techniques |
1. Data analysis |
Alternatives analysis |
Root cause analysis |
Stakeholder analysis |
2. Decision making |
Multicriteria decision analysis |
Voting |
3. Data representation |
Stakeholder engagement assessment matrix |
4. Communication skills |
Feedback |
Presentations |
5. Interpersonal and team skills |
Active listening |
Cultural awareness |
Leadership |
Networking |
Political awareness |
5. Meetings |
Outputs |
1. Work performance information |
2. Change requests |
3. Project management plan updates |
Resource management plan |
Communications management plan |
Stakeholder engagement plan |
4. Project documents updates |
Assumption log |
Lessons learned register |
Risk register |
Stakeholder register |